Rig Routes, LLC Privacy Policy

We respect your privacy and are committed to safeguarding your privacy while online at our site https://www.RigRoutes.com. This Privacy Policy outlines how we collect, use, and protect your information when using our website and mobile application services.

Overview of Services

Rig Routes, LLC provides a SaaS (Software as a Service) web and mobile application for route assessments and hazard identification within the oil and gas industry. This Privacy Policy describes how we manage your data while using our services.

Personal Information

Rig Routes does not collect personal information that can uniquely identify an individual unless you voluntarily provide it through direct communication channels. Some third-party services we use, such as Firebase (operated by Google), may collect limited, anonymized data for bug reporting and app functionality purposes. This data cannot be easily linked back to you.

Non-Personal Information

Non-personal data, such as app usage patterns and error reports, may be collected to improve functionality and user experience. This information is anonymized and cannot be traced back to specific individuals.

Contact Information

We do not collect contact information unless you voluntarily contact us directly. If you choose to provide contact details, they will be used only for the purpose of responding to your inquiry.

Cookies

Our website does not use cookies directly. However, third-party services, such as advertisers, may use cookies to collect usage data. You can manage cookies through your browser settings.

Security

We take reasonable steps to protect your data using industry-standard encryption and security protocols. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Log Data Like many websites, we collect log data such as IP addresses, browser type, ISP, and timestamps for the purpose of analyzing trends and administering the site. This information is not linked to personal identities.

Service Providers

We may engage third-party service providers to assist with our services. These parties are obligated to use your data only for the purpose of delivering the contracted services and are prohibited from unauthorized use.

Third-Party Services Used:

  • Google Play Services

  • Firebase

  • AdMob

Links to Other Sites

Our website and app may contain links to external websites. Rig Routes is not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of any external sites they visit.

Advertising

Rig Routes uses Google AdMob for advertising in its free version of the app. AdMob may collect anonymized data through cookies and Google’s Advertising ID. You can control ad preferences through your Google settings.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and will take effect immediately upon posting.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at support@rigroutes.com.

Trademarks

RigRoutes.com is a registered trademark and may not be used in any way that could cause confusion or misrepresent the brand.

Copyright Compliance

If you believe your copyright has been infringed, please contact support@rigroutes.com with a written notice including all necessary details as outlined by the DMCA.

Privacy Complaints

If you believe Rig Routes has not complied with this Privacy Policy, you may submit a complaint to support@rigroutes.com. We will investigate and respond promptly.

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